UX Design Week1| satisfying / frustrating experience

A. Have you ever fallen in love with an everyday object?  Is there an object that you use every day or frequently that you appreciate for it’s touch, appearance or usability? Most of us have attachments to things. Post to your blog an object  that appeals to you because of the way you interact with it. Describe the appeal of the object to you and analyze what you love about it and why.  Here is an example.
B. Also post to your blog an example of a frustrating user experience.  This can be a physical or digital experience.  Be prepared to share with the class the object you love, the experience that frustrates you and sketches of how you would fix the frustrating user experience. Think beyond the obvious digital interfaces but focus on everyday interactions.

A.  a satisfying experience

As an ITPer, I have spent lots of time in wood shop to finish wired projects, and become more and more familiar with different kinds of tools. What impressed me the most is a humble screwdriver.

The head of screwdriver is magnetic, which could easily hold the screw after removed. It is a good way to avoid the little screw getting lost. It may not be designed on purpose but the property of material. Whatever,this “unconscious “coincidence really makes me feel satisfied.


Another impressive experience for me is the bottle design of ALKAQUA mineral water.

The label of ALKAQUA’s makes all product information well arranged on the back of a slim label. With refraction, people can see the details on the label clearly through the pure water and transparent bottle from the back. This design perfectly demonstrates the points of extremely natural and pure water to consumers.


B. a frustrating experience

The combination lock on the locker in itp really frustrated me a lot when the first time I met it. I got that lock and a note with three numbers on it without any instrument. It took me almost 15 minutes to figure out how to open it and I failed at last.


I find the instruction online :

1.Turn the dial three times to the right, then stop when the first number lines up with the indicator.

2.Turn the dial ONE full turn to the left, passing the first number, and stop when the second number lines up with the indicator.

3.Turn the dial to the right and stop when the third number lines up with the indicator.

4.Either pull up on the shackle, or pull the lock down to open the lock.

For me,  good physical interaction should be easy to use. 3-year-old kid know how to unlock iphone without guidance because it works easily.  Using a product with good physical interaction, user don’t need to ask”how to use”. Obviously, this padlock is not good in this way. The instruction is complicated that I believe most of people have no patience to follow it.  What’s more, we need to turn the dial by following specified direction, count rounds and remember those numbers. The whole process is too complicated.

This is my solution:


I get inspired from rotary dial telephone.

1.Turn the dial in any direction for one time, and make sure the number lines up with the indicator.

2.Press the number to confirm the number.

3.Simply repeat this action for three times until input all the numbers.

4.Either pull up on the shackle, or pull the lock down to open the lock.


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1 Comment

  1. Katherine

    nIcely done. agree with you about the combination locks.

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